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Privacy Policy

Last Updated: November 15, 2025

This Privacy Policy outlines how Gutter General LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you interact with our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.

Interpretation and Definitions

Interpretation

Words with capitalized first letters have meanings defined under the following conditions. The same definitions apply whether they appear in singular or plural.

Definitions

  • AccountA unique profile created for you to access our services.
  • AffiliateAny entity under common control with us.
  • CompanyRefers to Gutter General LLC, 3164 Dunlin Lake Rd, Lawrenceville, GA 30044.
  • CookiesSmall files placed on your device by a website to track browsing activity.
  • CountryRefers to the United States, with operations primarily in Georgia.
  • DeviceAny internet-connected device such as a smartphone, tablet, or computer.
  • Personal DataInformation that identifies or can be used to identify an individual.
  • ServiceThe website and related gutter installation, repair, cleaning, gutter guards, soffit/fascia, siding, and other home-exterior services provided by us.
  • Service ProviderThird parties that process data on our behalf.
  • Usage DataInformation automatically collected during use of the Service.
  • WebsiteRefers to Gutter General, accessible from gutter-general.com.
  • YouThe individual or business using our Service.

Types of Data Collected

Personal Data

We may collect the following types of personally identifiable information:

  • Full name
  • Email address
  • Phone number
  • Address
  • Project details
  • Voluntary submissions

Usage Data

Usage Data is collected automatically when you use the Service and may include: IP address, browser type, device identifiers, pages visited, and other diagnostic data.

Tracking Technologies

We use cookies, web beacons, and similar technologies for tracking user behavior and improving our Service. These may include Essential Cookies (for core functions), Preference Cookies (to remember settings), and Analytics Cookies (to understand interaction).

Use of Your Personal Data

We use the data collected for purposes including:

  • Providing and maintaining our Service
  • Managing your Account
  • Communicating updates and appointment reminders
  • Responding to support or estimate requests
  • Legal compliance, fraud prevention, and security

SMS & Mobile Data Privacy

We respect your privacy when it comes to mobile communications and text messaging (A2P 10DLC Compliance).

  • ● We may use your mobile phone number for appointment reminders, updates, and limited promotional messages.
  • ● No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
  • ● You can opt out at any time by replying STOP.